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Privacy Policy

Last updated: November 2025

At MK Vision Center (“MK Vision Center,” “we,” “us,” or “our”), we are committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website https://mkvisioncenter.io (the “Website”) or contact us through any of our locations in Queens, Brooklyn, and Staten Island. By using our services, you agree to the terms outlined in this policy.

1.1 Personal Information

We may collect personal information when you:

  • Fill out appointment or contact forms

  • Request information about our eye care services or products

  • Subscribe to newsletters or updates

  • Contact us via email, phone, or Website forms

  • Visit our practice locations and provide information in person

This may include:

  • Full name

  • Email address

  • Phone number

  • Address or location information

  • Date of birth

  • Insurance details (if provided)

  • Medical or vision history (if submitted through forms or during visits)

  • Any other information you voluntarily provide

1.2 Non-Personal Information

We may automatically collect certain non-personal data when you use the Website, such as:

  • IP address

  • Browser type and operating system

  • Device information

  • Pages visited on the Website

  • Time spent on the Website

  • Referral source (for example, search engines or external links)

We use your information to:

  • Respond to your inquiries and schedule appointments

  • Provide eye exams, eyewear, and other vision-care services

  • Communicate important information about your appointments, prescriptions, or treatment plans

  • Send updates about our services, offers, and practice news (if you opt in)

  • Improve Website functionality, user experience, and our internal processes

  • Comply with applicable medical privacy laws and regulations (including HIPAA where applicable)

We use physical, technical, and administrative safeguards to protect your personal data, including but not limited to:

  • Secure server hosting and restricted access to systems

  • Encrypted contact and appointment forms where applicable

  • Internal policies that limit access to patient information to authorized staff only

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We do not sell your personal information.

We may share your information only in the following situations:

  • Service Providers: With trusted third-party vendors that help us operate the Website, manage appointment systems, analytics, email communications, or payment processing, under confidentiality obligations.

  • Medical Partners & Insurance: With laboratories, other healthcare providers, or insurance companies when necessary for your treatment or billing, and as permitted by law.

  • Legal Requirements: When required to do so by law, regulation, court order, or government authority.

  • Health or Safety: When necessary to protect your health, safety, or the safety of others.

All partners must adhere to strict privacy and confidentiality standards.

We may use cookies and similar tracking technologies to:

  • Remember your preferences when visiting the Website

  • Analyze traffic and usage patterns

  • Improve user experience and Website performance

For more information, please see our Cookies Policy.

Our Website may contain links to third-party websites, social media pages, or external platforms. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Depending on applicable law, you may have the right to:

  • Access and request a copy of your personal data

  • Correct or update your information if it is inaccurate or incomplete

  • Request deletion of your information (unless we are legally required to retain it)

  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at:

  • Email: info@mkvisioncenter.com

  • Phone (Forest Hills): (718) 575-8288

Certain requests may require identity verification and may be subject to legal or regulatory restrictions.

Our Website and services are generally intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13 online. If you believe we have collected information from a child, please contact us so we can remove it.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or laws. Any changes will be posted on this page with an updated “Last Updated: November 2025” date. We encourage you to review this page regularly.

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

MK Vision Center
 Address: 70-10 Austin Street, Forest Hills, NY 11375, USA
 Email: info@mkvisioncenter.com
 Phone: (718) 575-8288